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Improved access appointments now available - see News section for more details.

You can now book appointments, order medication and access some elements of your medical record through SystmOnline, if you have registered at Reception for this service.  

Please go to Quick Links and choose Online Services - on the right hand side of the screen, to find out more about this service.  

If you now have a user name and password, click on 'SystmOnline' at the bottom left of the screen.

We work consistently to try and match the number of appointments that we can offer, with the number of patients wanting to see the Doctors.

We do have problems with patients making appointments and then not attending for them. We would ask that you cancel an appointment if you no longer need it, so that we can offer it to others.  You never know, the next time it could be you to whom we offer it!

Here are some Top-Tips for making the most of your appointments:

  • Ask Yourself: how important is it that I am seen quickly, or would it be better to wait for an appointment with my own GP?  
  • Do I need to see a GP or could a Nurse or the Pharmacist help me?
  • Don't be put off by a GP who runs late - they may be spending needed time with patients, or dealing with an emergency.   One day you may appreciate them running late for you
  • It is tempting to bring a list of unrelated problems, but do consider what is achievable in 10 minutes.  4 problems in 10 minutes - that's 150 seconds for each problem.  It's nearly always better to come back again and spend more time on a problem, than to try and squeeze as many as you can into one ten minute appointment
  • Before you see the GP, work out in your own mind what your worries are about and highlight any particular concerns.  Consider writing some short notes, including how you would describe your sysmptoms
  • Get to the point: don't beat about the bush and don't keep important issues until the end
  • Wear accessible clothing if you are likely to need to undress for an examination
  • Make sure you understand what happens next and if youa re not sure, then ask togo through it again
  • Have your say and get your veiws heard: Join our Patient Participation Group!
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